The following demonstrates how an SFA determines whether or not the household adequately responded and whether follow-up is required.
- The household submits either adequate written evidence or collateral contact corroboration of income or categorical eligibility:
- Verification is considered complete for this household;
- The household submits either adequate written evidence or collateral contact corroboration of income which indicates that the child(ren) should receive either a greater or lesser level of benefits:
- Verification is considered complete for this household when the notice of adverse action is sent or household is notified that its benefits will be increased or decreased;
- The household indicates, verbally or in writing, that it no longer wishes to receive free or reduced-price benefits:
- Verification is considered complete when the notice of adverse action is sent;
- The application provides case numbers and it is determined that no household member is receiving benefits from an Assistance Program:
- Verification is considered complete when the notice of adverse action is sent.
- The household does not respond or fails to provide adequate documentation after the required follow up or the household refuses to cooperate with verification efforts.
- Verification is considered complete when the notice of adverse action is sent.